Customer service can be a really intimidating topic if you are just starting. To set up a customer service department you need to be an expert on inter-personal relations, you have to know the most popular customer service channels and how to manage them. This ebook, will teach you how to approach phone , live chat , help desk and social customer service. Customers… everything you do is for them and they are the most precious value you have. There are things about customer service that most of the businesses already know:
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